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ELI is an independently owned ‘descendant’ of Innovation Associates, the firm co-founded by three luminaries in the field of leading ‘sustained inspired performance’: Charlie Kiefer, David Peter Stroh, and Peter Senge. 

This body of work is explored in the internationally acclaimed books,: "The Fifth Discipline: The Art and Practice of the Learning Organization," "The Fifth Discipline Fieldbook," "The Dance of Change,” and more recently, “Presence”.  The former was named by Harvard Business Review  “as one of the seminal management books of the previous 75 years.”

Along with Six Sigma/Lean, we base much of our approach on this work because of its depth of insight and a demonstrated track record of results. Few competitors can claim this credibility.

Joachim Timlon

Dr. Joachim Timlon, Ph.D., LDBA, is a contributor to world-class thought on strategic management issues.  He helps managers and executives “think better together” to make superior (predications and) decisions, particular pertaining to emerging markets.  His clients highly value his versatile yet analytic intellect and his fluency in English, German, Italian, Danish, and his mother tongue, Swedish. 

Ms. Immediato served as a founder member and past president of SoL, the Society for Organizational Learning, a global membership organization, initially led by MIT’s Peter Senge. She is the co-author of Creating Integrated Care and Healthier Communities, a computer simulation and learning experience for health care leaders sponsored by the New England Healthcare Assembly, Innovation Associates and the American Hospital Association.  She was the lead faculty member of the national Public Health Education Leadership Institute, and has served on the faculty of the CDC-sponsored national Environmental Public Health Leadership.  She is currently an adjunct assistant professor at St. Louis University’s School of Public Health and Social Justice.


Sherry holds a MBA and MPP from Harvard University, and a BS from the University of Wisconsin - Madison.  She is also a lifelong dog lover.  

He has developed and successfully uses a powerful approach to coaching, Creating your Leadership Story, that enables leaders to make deep, lasting improvements in their effectiveness in short periods of time.  His new book, Unleashing the Power of Your Story, makes this approach available to all readers.  


Dr. Ober was a Vice-President and Partner at Arthur D. Little, a Principal at Innovation Associates, and key member of ADL Strategy and Organization Practice.  Currently, he is President and Principal of Chrysalis Executive Coaching & Consulting.  His clients have included: Boston Consulting Group, Inland Paperboard and Packaging, Microsoft Corp, Monitor Group, NASA, Time-Warner, US Steel and the Royal Bank of Canada.  


Steve holds a BA and MA from Baylor University, an MTS, Master of Theological Studies, from Harvard, and an Ed.D., Doctorate of Education, in Organizational Studies from Boston University.  He is known for his collaborative approach and frankness.  For more than two decades he has joyfully served as Santa’s double. 

Dr. Steven P. Ober, Ed.D., MTS, MA, is a senior practitioner in Executive Coaching, Leadership Development, Organizational Learning and Change, and Executive Team Learning.  The focus of Steve’s work is helping individual executives, executive teams, and their organizations achieve outstanding results in complex systems, especially in periods of major change.  


Steve Ober

Ms. Ross’s training programs cover a broad range of topics that include: leadership, organizational learning, change management, facilitation, consulting skills, systems thinking, team development and communication. In addition to these programs, she also builds capacity of internal consultants to lead the programs within their own organizations. 


Ms. Ross’s clients span a broad range of industries including financial services, information technology, manufacturing, telecommunications, non-profits and government agencies. Her clients have included:  AT&T, The Boeing Corporation, The Coca-Cola Company, NASA, and the United Nations Developmental Program.  


Prior to founding Ross & Company, Ms. Ross worked 13 years for Innovation Associates, Inc.  She held various management positions prior to joining their consulting practice. 


Julia holds a BS in Management from the University of Vermont. She lives in the Boston area with her husband and three very active young boys.

Julia Ross

Julia Ross, an experienced organizational consultant, is a Principal in Ross & Company, a management consulting firm that provides organizational learning training, facilitation, and change management services to organizations worldwide.   Ms. Ross is an experienced organizational development consultant who works with individuals, teams and organizations to achieve their critical business results and to develop their capacity to learn.  The focus of her work is to help her clients (both individuals and teams) increase their effectiveness in producing results by using organizational learning methodologies in her training, coaching, and consulting work as well as through her facilitation.

Based on his original research, Joachim’s practical framework enables decision makers to develop strategies about appropriate local corporate/social initiatives. Notably, his leading article, “Sustainable Strategic Sourcing Decisions: The Logic of Appropriateness Applied to the Brazilian Market” won the Emerald Literati Award for Excellence Best New Journal Strategic Direction - a selection based on the best 400 management journals in the world.


Joachim has experience grooming leaders from various operational and supporting functions – logistics, manufacturing, marketing, sales and after-sales, and human resource management – at IKEA, ABB, Papier Cascades, and Electrolux.


He holds a Ph.D. and Licentiate Degree in Business Administration from School of Economics in Gothenburg, Sweden.  His next life goal is to become an aviator.

Claire Sherry Immediato, MBA, MPP, serves as vice president of the Fannie E. Rippel Foundation and acting Managing Director for its ReThink Health initiative. She is a founding practitioner in the field of organizational learning and an expert in multi-stakeholder collaboration to address complex system issues.  

Sherry Immediato

Nigel Quick has a long and successful track record as a Managing Director/Group Operations Director.  With a diverse background in operations, technical, supply chain and organizational change he is often called on to fix sub-optimized businesses or to help stable businesses breakthrough to the next level of performance.  He is known for his diligence, judgement, follow-through, and thoughtful honesty.


In roles from manager to Board member, he has served as a key supply chain resource to some of the world’s most iconic (and demanding) brands, including Pizza Hut, Marks & Spencer, and McDonalds.  As

such, he worked to improve their profit growth and consumer experience by developing “wow” new products, delivering breakthrough technical innovation, and maintaining best-in-class quality.  


His rare combination of food manufacturing technical experience plus Lean Manufacturing and Organizational Effectiveness expertise has led to a series of successful engagements that include: business turnarounds; reorganizations; factory closures and business rationalization; multi-million pound capital investment initiatives; management of critical projects; new product and platform development; solving chronic problems; technical food science solutions; union and commercial negotiations; staff engagement and motivation.


Nigel holds a BS from the University of Warwick in Molecular Biology, and a graduate of Harvard Business School in their Advanced Management Program, he has worked internationally in mainland Europe and Australia as well as throughout the UK.  Nigel is an inveterate and unrepentant ‘foodie’.

Nigel Quick 

Julie Hubbard

Julie Hubbard currently serves as client support and administrative assistant to senior client partner, Jimmy Carter.  She is a seasoned associate with over 15 years experience in the fields of quality assurance and organizational management.  She also has extensive experience with a range of administrative tasks.  Having held positions in many areas of business from finance to product development and management, Julie is able to tailor her skills to meet the needs of various clients and projects. 

Julie graduated from the University of Massachusetts with a Bachelor of Science and a Bachelor of Fine Arts. 

During her second year of university, she spent a semester in Asturias, Spain where she fell in love with the country, culture and language.  Upon graduation she worked for a tour operator where she had the fortune and opportunity to work extensively in more than 10 countries on 4 different continents. 

                Volunteering is a passion.  Julie was president of her children’s elementary school PTA, vice president of her neighborhood community association, and local volunteer for various community and animal welfare associations and events.  She is a passionate dog lover, traveler, and reader.  She recently returned from spending 7 months in Europe exploring every country lane and world-schooling her twin daughters.

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